TERMS & CONDITIONS
Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below. "We" or "Our" means Woods The Stationers Limited. "You" or "your" means the person accessing, using or ordering from our website over the Internet.
We accept Visa, MasterCard, Delta, Solo, Electron, Maestro, and UK bank cheques in pound sterling. Please make cheques payable to 'Woods the Stationers Ltd' and enclose the order details, a delivery address and contact number in the event of a query. Note that when paying by cheque, goods can only be dispatched once the cheque has been cleared. Please allow 14 days. Please do not send payment by bank notes or coins. When paying by debit or credit card, you are authorising us to debit your card with the total cost of your purchase, including VAT at the prevailing rate and delivery if appropriate. If your card cannot be verified or is in any way unacceptable, we will cancel payment and the order will not be dispatched. Goods are supplied to availability; we offer no compensation for any item we cannot supply. A full refund will be given for any item paid in advance which we cannot ultimately supply. Your shopping basket displays the goods you have purchased and an indication of the delivery timescale. We will notify you if your goods are not able to be dispatched within this timescale. Shipping times may vary. Any delivery times quoted are estimates, based on availability and normal delivery time in working days. Please refer to the section relating to Delivery for more detailed particulars.
All Prices shown are in GBP (pounds sterling) and include VAT currently at 20%. All goods are sold subject to availability. Both price and availability information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price. Where goods are temporarily out of stock we will endeavour to contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Despite our best efforts, a small number of the items displayed on our site may be mispriced. No contract exists between you and Woods The Stationers Limited until we accept the order by taking payment for the goods. We maintain the right to decline orders without giving an explanation. Colours may vary slightly from those shown on the website due to the limitations of Internet technology. We regularly monitor our website and aim to constantly provide accurate product information and correct pricing on all items offered. We reserve the right to alter pricing at any time and if an item is offered in error we will contact you with the correct price and ask whether you wish to proceed with your order.
COOLING OFF AND CANCELLATION
We wish you to be satisfied every time you shop with us. Our "no quibbles" guarantee means that if for any reason you are unhappy with the goods purchased, you may cancel your order and return the goods to us within 7 working days from receipt of the goods. You will receive a refund within 30 days of cancellation. It is your responsibility to take care of the goods before returning them, and they must be returned in a state where they can be resold. Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to us. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If however the goods are faulty then the postage costs will be refunded to you.
Purchasing from our website is easy and safe. Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. We use the latest SSL (Secure Socket Layer) encryption technology to ensure your payment and personal details remain safe at all times. Our website is protected by 128 bit password protected payment encryption. We also offer the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit www.paypal.co.uk
If you are however nervous about supplying your card details on line then please call us on 01225 445347 so one of our staff members can take your details or alternatively, fax us your details on 01225 460466.
CAN'T FIND WHAT YOU'RE LOOKING FOR?
Because we trade from a real 'bricks and mortar' shop, we have many more items for sale that are not displayed on the website. Please contact us on 01225 445347 with any other requirements you may have, we are only too happy to help locate that difficult to come by item.
Your use of and purchase from this website is set out by these terms and conditions. Your statutory rights are not affected and the acceptance of your order creates a legally binding contract between us. We will debit your card and dispatch your order. We reserve the right to change these terms and conditions at any time and you are bound by the version displayed on the website at the time of purchase. The contract will be governed by the laws of England and Wales and you agree to submit to the jurisdiction of the English courts. Woods The Stationers Limited is a registered company in England. Company registration number 04058499.